How Locumate is changing the invoicing experience

Revolutionising Locum Pharmacy: Changing the Invoicing Experience

From using multiple systems to handwriting paper invoices, locum pharmacists haven’t always been paid in a simple or straightforward way Locumate is changing the invoicing experience and paving the way for efficiency and convenience. Let’s be honest: it’s confusing, time consuming and deeply frustrating.

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The Hassle of Old Invoicing Methods

The traditional method of getting paid required locums to submit their own timesheets and invoices manually – a process that can consume hours of a locum’s time, creating an administrative burden no one needs. On top of that, our community research shows that in some instances, it can take up to three months for locums to get paid.

Locumate: Automating Invoicing

We know that there’s a better way and we’re excited to be part of the solution. At Locumate, we’re changing the invoicing experience by automating invoicing so pharmacies and locums can get back to doing what they do best: providing a great service to their customers.

How It Works: Simple and Secure

As soon as a locum finishes their shift, they submit a timesheet via our app. Then, the pharmacy approves it with the click of a button. From there, our secure payment feature creates an automatic invoice to the pharmacy on behalf of the locum, and this can be paid quickly online.

A Real World Perspective

Alan, a locum pharmacist in Caulfield South, says “I do a lot of shifts in different pharmacies and raising an invoice every time I work means I can be generating four or five invoices a week. It gets a bit messy.” Locumate offers a streamlined, reliable solution to this common issue.

Efficiency and Compliance for Pharmacies

For pharmacies on Locumate, all submitted invoices are approved, tracked and audited, and reporting functionality allows easy access for compliance.

A Future-focused Approach

We hope that this is just the start of an improved experience for locums and pharmacies. With exciting additions on the horizon, we’re keen to take the confusion, time, and effort out of invoicing, effectively changing the invoicing experience.

After all, no one gets into pharmacy to spend their time invoicing.

Open for business

With 80 per cent of Victoria expected to be fully vaccinated this week (16+ years), it’s time to start thinking about what this might mean for pharmacies and locums alike as we open for business.

For pharmacies, an ease of restrictions across the state might mean:

  • Returning to regular staff rostering 
  • Preparing for locum staff, particularly in the event a staff member is unwell, needs time off for COVID testing, or requires flexibility 
  • Planning for communication to your staff and customers 
  • Designing your pharmacy customer experience in terms of store layout, check-in instructions or vaccination certificate checks 

For locum pharmacists, an ease of restrictions might mean:

  • More opportunities for locum work as pharmacies fill vacancies, increase staff to meet in-person demand, and build strong rostering and back-up plans 
  • The ability to fill locum shifts in multiple locations as state-wide restrictions ease 
  • The ability to travel further for work as lockdowns and travel restrictions are lifted

Locumate can help both pharmacies and locums as COVID-19 restrictions ease across Victoria. Find out more at: https://locumate.com.au/ 

We’re live: Locumate has launched!

Kavita Nadan – Locumate Co-Founder

 

I’ve spent the last couple of years imagining, designing, building and testing the idea of a platform for pharmacies and locums to connect directly. I’ve spent an equal amount of time reimagining, redesigning, rebuilding, and retesting everything we thought we knew. So today, it brings me great joy to announce the launch of Locumate! 

The launch is a phased roll out across Victoria, with the rest of Australia to follow. As a pharmacist, I’ve had first-hand experience on both sides of our platform; as a bright-eyed bushy tailed pharmacy graduate looking for work, and as a pharmacy manager, desperately wrangling last-minute locum shifts through agencies I had no control or oversight of. 

It’s this experience that led to the genesis of Locumate. The feeling that there just had to be a better way, for everyone involved. A way to give pharmacies control of asking for what they need, simplicity in a booking process, and transparency in who they work with and what they’ll be charged. Equally for locums, we wanted a way to choose where and when they’d like to work, clarity over how much they’ll be paid before taking a job, and a seamless way to get paid and view their shifts.

As we forged ahead with this project, it dawned on us that we weren’t alone thinking that there had to be a solution. I’ve always valued innovation, building, failing and learning quickly. But the best way to innovate and to learn is to put your product in the hands of your customers, and to involve them in every step of the way. So we did. A group of pharmacies and locums have been trialling Locumate, and have shared what they think:

“All I’ve done so far is set it up and approve a couple of time sheets. That was all easy. I got an email saying that there were submitted timesheets and to please action, which I was able to do easily. I’d recommend it, we use a lot of locums here. So far so good!” – J.,Pharmacy Manager.  

“Locumate has got a lot of merit, I can’t see much fault at all. I like the way it tells you in advance when your shifts are. I like it very very much. I think it’s a very clever step forward in the right direction.” – A., locum. 

I’m incredibly proud to launch Locumate today, but I’m more excited for what’s ahead. I’m passionate about building an empowered community of pharmacies and locums, and I think this starts by giving our community choices that they’ve never had before. This includes the ability to make decisions over how they’d like to work, develop and learn together, plus a digital solution to bring it all together.  

We know that there’s a better way, and we’d love for you to come on the journey with us. This is just the beginning. 

Kavi