Topic: Getting Started

How do I update my preferences (Availability and Rates)?


We recommend updating your rates / availability on a regular basis to ensure you are notified about the right shifts. You can update your preferences at anytime by clicking on the profile icon on the bottom right. On the 'My Profile'...

How does the payment process work?


There are two key components to the Locumate App which streamlines payment. Submitting timesheets Auto creation of invoices 1. Submitting timesheets Once you complete your shift, Locumate will send a reminder to submit your timesheet...

How do I find more information about the shift and pharmacy?


After your account has been verified, you will start seeing shifts that match your requirements. If a pharmacy has multiple shifts available, you will see the total number of shifts available highlighted on top of the days. Shift...

How do I find and grab shifts on Locumate?


After your account has been verified, you will start seeing shifts that match your requirements. If a pharmacy has multiple shifts available, you will see the total number of shifts available highlighted on top of the days. Shift...

How do I remove (cancel) a shift?


Note: You can remove yourself from a shift as long as it's not with 72 hours of the shift. If you need to cancel within 72 hours of a shift, please contact [email protected] or call us on 03 9120 7780. You can remove yourself from a...