Post: A focus on our company values

A focus on our company values

Introducing Locumate: Our Mission and Vision

As the co-founder of Locumate, it’s no secret that I’m often asked about the organisation and our company values. I’m asked about how the platform works, how the idea came about, or what features we’re working on next. I’m asked about the technology behind the app, the payroll and invoicing, and how we’re making the lives of pharmacies and locums easier. But I’m also asked about what we believe in. What we stand for as a company. What it’s like to work at Locumate. And as a growing organisation, I wanted to share these values with you, with our broader community, and beyond.

Company Values: The Importance of Integrity

We treat everyone with respect and equality. We believe in a level playing field for everyone and strive to make sure that we’re fair in everything we do. A big part of that is communication. We offer transparency across the board for employees and customers through honest and open communication. We know that we might not always get it right – and that’s OK – but we will always communicate and consult with our community every step of the way.

Innovation: The Heartbeat of Locumate

We’re a startup app in the pharmacy sector. Of course, innovation is a huge part of our DNA. We’re here to change the way things have been done for decades. To think of better solutions. To be faster and make it easier for our customers, all while harnessing technology to help us innovate. We encourage creativity, thinking outside the box, and challenging the norm.

Locumate’s Work Culture: Fostering Fun and Creativity

We’re not your regular marketplace app, and we hope that comes across in what we offer, how we communicate, and how we solve problems. We value humour, enjoying the work we do, and celebrating every success along the way, no matter how small. We work hard to deliver positive outcomes to the people we serve, but also to create a fulfilling and exciting environment.

A Customer-focused Approach: Keeping Pharmacies and Locums at the Forefront

An app that serves pharmacies and locums isn’t going to work unless they’re at the forefront of every decision we make. We’re customer-led and pull out all stops to make the satisfaction of our customers paramount. Because without them, we can’t exist.

Keeping it Simple: Locumate’s Philosophy

I have a pharmacy background, not a technology or business background, and it’s easy to get caught up in the complexities and complications of systems, processes and over-engineering. We know that the simplest solution is usually the best one, so we remove the clutter and the noise and only keep what’s actually useful. It doesn’t mean the work isn’t difficult or complex – it is – but it does mean that we always try to design logically and sustainably. We know that keeping things simple now will put us in great stead for the future.

Looking Ahead: Locumate’s Future

We’re so excited to continue to help build and scale Locumate over the years ahead, and I truly believe that by staying true to ourselves, partnering with people and organisations with aligned values, and tapping into the wonderful network of pharmacies and locums across Australia, we’ll be in for one incredible journey.

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